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	<title>The Go-Giver Scrapbook &#187; Law of Influence</title>
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		<title>Owen McCarthy</title>
		<link>http://www.thegogiverscrapbook.com/2011/08/owen-mccarthy/</link>
		<comments>http://www.thegogiverscrapbook.com/2011/08/owen-mccarthy/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 12:57:21 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Organizations]]></category>
		<category><![CDATA[Schools]]></category>
		<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[We recently received a note from a young man in Maine, Owen McCarthy, who works as an account rep for Ashland Hercules Water Technologies. “I am writing to you today to sincerely thank you for writing the book The Go Giver,” he began. “This book has reaffirmed everything I have been trying to do in [...]]]></description>
			<content:encoded><![CDATA[<p><i>We recently received a note from a young man in Maine, <A href="mailto:owenzmccarthy@gmail.com">Owen McCarthy</a>, who works as an account rep for Ashland Hercules Water Technologies. “I am writing to you today to sincerely thank you for writing the book </i>The Go Giver<i>,” he began. “This book has reaffirmed everything I have been trying to do in my life since a young age. I am so passionate about the Five Laws I have now referred it to more than fifty people. </p>
<p>“Most recently, I encouraged my whole sales team to read the book. They did, and now it has become commonplace for them to quote it when making decisions on a daily basis. It has completely changed the culture of the team and I know will lead to long term success. I one day plan to be an executive of a Fortune 500 company — and I will owe a lot of that success to your book.”</p>
<p>We thanked him and said we were curious how his team uses the book’s ideas at work. Here is his reply.</i></p>
<p><a href="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/08/Owen-McCarthy.jpg"><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/08/Owen-McCarthy.jpg" alt="" title="Owen McCarthy" width="200" height="200" class="alignleft size-full wp-image-467" /></a><i>The Go-Giver</i> is the single most powerful book on the market. I read it about a year ago and have ever since been spreading the word aggressively, in both my personal and professional life. In terms of impact I’ve seen this book have on those around me, two specific stories come to mind.</p>
<p>As background: I work as a technical sales representative for Ashland Inc., a Fortune 500 specialty chemicals company. My sales territory is covered by a team of five people. Earlier this summer, I introduced the book to four out of the five people on the team. It was <i>amazing</i>! After reading the book, each of them began to reference the book when making decisions. </p>
<p>For example, my supervisor was working recently with a customer to improve the safety of their facility. The customer had asked that we provide them with a piece of chemical feed equipment that added to the safety of the facility. The issue was that the equipment would severely cut into the profit of the chemical being provided. Normally, my supervisor would have insisted the customer pay for the equipment; however, in this instance he decided to <i>give</i> it to them. He told me that the pivotal point during the negotiation was when his mind started recalling the story of Pindar and Joe in <i>The Go-Giver</i>. </p>
<p>The second story involves the inspiration that <i>The Go-Giver</i> has given me and two of my colleagues, James Morin and Matt Ciampa. After reading the book, the three of us decided we wanted to find a macro way to be a connector and give to a cause that we are the most passionate about. The result was the creation of the UMaine Business Challenge (UBC), to be held annually starting in the spring of 2012. </p>
<p>The UBC is a one-day business competition with the goal of giving collegiate entrepreneurs the support to transform their business dreams into a reality. In parallel, the competition strives to contribute to the long-term growth of Maine’s economy and the mission of the University of Maine as a partner with the state of Maine. We feel that this competition clearly embodies all five Laws of Stratospheric Success, and would not have been created without the inspiration provided by your book.</p>
<p><i>Owen is too modest to mention this, but we will: a recent graduate of the University of Maine, he also served there as student body president (serving nearly nine thousand students) and concurrently CEO of the University of Maine Student Government, where he oversaw a budget of about $800,000 and had the responsibility for creating a shared vision and leading an organization of seventy-five people. Here’s what one of those seventy-five says about him:</p>
<p>“Owen was an incredible team leader. What draws people to Owen is his strong sense of professionalism and passion for all that he is involved in. He is incredibly reliable and is able to see the big picture without forgetting the importance of small details. When working for Owen I always felt supported and inspired. I thoroughly enjoyed working with him and would jump at the chance to work with him again!”</p>
<p>We have a feeling this young man will indeed be executive of his own company!</i></p>
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		<title>Jordan Healy, USAF</title>
		<link>http://www.thegogiverscrapbook.com/2011/06/jordan-healy-usaf/</link>
		<comments>http://www.thegogiverscrapbook.com/2011/06/jordan-healy-usaf/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 21:40:30 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Law of Authenticity]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Organizations]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=442</guid>
		<description><![CDATA[We recently received this email from a young Air Force lieutenant named Jordan Healy, who serves as Maintenance Flight Commander at a base in Dover, Delaware. We asked if we could post it here in the scrapbook, and he readily agreed, and furnished us with these snapshots — one of himself and his longtime friend [...]]]></description>
			<content:encoded><![CDATA[<p><i>We recently received this email from a young Air Force lieutenant named Jordan Healy, who serves as Maintenance Flight Commander at a base in Dover, Delaware. We asked if we could post it here in the scrapbook, and he readily agreed, and furnished us with these snapshots — one of himself and his longtime friend Nicole, at a military ball, and the other, of Jordan with his team at the Air Force base.</i><br />
<a href="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/06/Jordan-and-Nicole2.png"><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/06/Jordan-and-Nicole2-162x300.png" alt="" title="Jordan and Nicole2" width="162" height="300" class="alignright size-medium wp-image-446" /></a><br />
Thank you for writing such a wonderful story. <i>The Go-Giver</i> is full of important life lessons that gets down to the truly important things life: caring and compassion. This book changed my perspective and helped me become a better worker — and more importantly, a better person, even in a highly stressful and demanding career field. It is the sort of material that’s never actually taught in a classroom, even throughout my undergrad and MBA. And that’s sad, because these concepts are the things we <i>should</i> be bringing to people, rather than the flavor-of-the-day management techniques. </p>
<p>I’ve been working in the military for about three years now, in the demanding aircraft maintenance career field. (You’d be suprised how much pressure we get to ensure aircraft get off the ground.) Nonetheless, this book flipped my world upside-down. At first I thought it was simply too simple and I thought I had people figured out — I was sure everyone was selfish and greedy and would take my advantage of any kindness offered. But after I read your book and tried to apply these very simple yet profound principles, I was pleasantly suprised. As I started to take the initiative to go the extra mile, people truly and genuinely took notice. </p>
<p>I found a little poem that summarizes my experience: </p>
<blockquote><p>“When I was a young man, I wanted to change the world. I found it was difficult to change the world, so I tried to change my nation. When I found I couldn’t change the nation, I began to focus on my town. I couldn’t change the town and as an older man, I tried to change my family. </p>
<p>“Now, as an old man, I realize the only thing I can change is myself, and suddenly I realize that if long ago I had changed myself, I could have made an impact on my family. My family and I could have made an impact on our town. Their impact could have changed the nation … and I could indeed have changed the world.”</p></blockquote>
<p>Now, I am not an old man (in fact, I am only 25), but I found this poem to be spot on. This kindness has spread like wildfire, and I am happy to see these results. </p>
<p>I manage about 240 people and directly supervise eight individuals. But now, as the military world goes, I’ve been reassigned to a new job across base and soon I will be departing to my next duty station. As I was thinking of something to give my team as a sort of going-away present, I could not think of a better gift than <i>The Go Giver</i>. Even though I live in a very disciplined workforce, I have found charisma has gone a long way. What better way to say thank you, than to pass this book along to my team here at Dover Air Force Base. </p>
<p>I’m sure you get things like this all the time, but I just thought I would write you this quick story (which has turned out to be a bit longer than expected) so you can see the impact that this has had on my life. </p>
<p>Very respectfully,<br />
Jordan P. Healy, 1LT, USAF<br />
Executive Officer, 436th Maintenance Group</p>
<p><a href="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/06/Jordan-Team4.jpg"><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/06/Jordan-Team4-1024x682.jpg" alt="" title="Jordan Team4" width="430" height="285" class="alignnone size-large wp-image-454" /></a>
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		<title>Claudia Windle’s Valedictory Speech</title>
		<link>http://www.thegogiverscrapbook.com/2011/04/claudia-windle%e2%80%99s-valedictory-speech/</link>
		<comments>http://www.thegogiverscrapbook.com/2011/04/claudia-windle%e2%80%99s-valedictory-speech/#comments</comments>
		<pubDate>Sun, 17 Apr 2011 12:55:27 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Organizations]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=433</guid>
		<description><![CDATA[<i>We recently received an email from Pete Windle, who told us that his daughter Claudia was about to graduate from Cabrini College.]]></description>
			<content:encoded><![CDATA[<p><i>We recently received an email from a gentleman named Pete Windle, who told us that his daughter Claudia was about to graduate from Cabrini College (just outside Philadelphia) in May with a dual major in Elementary and Special Education. “At this point in her young life,” said Pete, “she is absolutely certain what she wants to do: she wants to teach and give her talents to children who need that little bit of additional attention. When Claudia finds herself around children, she lights up.”</p>
<p>About a year ago, Pete gave Claudia a copy of </i>The Go-Giver<i> and wrote a note on the first page: “Always be a giver! Love, Dad.” </p>
<p>Claudia was recently invited to compete with a select group of students to be the valedictorian of her graduating class. She crafted her short speech titled “Always be a Giver.” She gave her speech on April 11 to a panel of professors. Although she was not selected, she came away from the process feeling really good about speech and genuinely happy for chance to participate with such a prestigious group.</p>
<p>Pete attached a copy of Claudia’s speech, and we wanted to share it with our Scrapbook readers:</i></p>
<p><a href="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/04/Claudia.jpg"><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2011/04/Claudia-165x300.jpg" alt="" title="Claudia" width="165" height="300" class="alignleft size-medium wp-image-434" /></a>“Always be a giver.” This quote was etched inside a copy of the self-motivating bestseller, <i>The Go-Giver</i>, a gift from my father. After being given the book, I initially tried to make sense of the vague advice written on the title page and wondered what relevance this book had in my life. </p>
<p>A few days later, I decided to read the short parable about a young man yearning for the secrets of success. After meeting an older and wiser mentor, the novice entrepreneur quickly discovers that a true sense of accomplishment is yielded by giving to others. </p>
<p>After reading, I briefly reflected on the positive message the book conveys, then placed it back on my shelf, where it would begin to collect dust. Not until recently, however, have I blown off the cobwebs covering the book and thought about the significance its message communicates: </p>
<p>We can attain success by giving and sharing with those around us.</p>
<p>Friends, family, and my fellow 2011 Cabrini graduates, we sit here today each possessing an abundance of talents and wisdom acquired throughout our lives and education. Whether you are 22 or 92, you have gained a wealth of information and experienced events that have provided you with valuable knowledge. But let me ask, what would our knowledge, talents, and life experiences be if we did not give or share them?  </p>
<p>If we did not share these things, they would collect dust like the book on the shelf my father gave me, and benefit no one. Your everyday actions and choices can translate into success through the giving to others. Career choices and degrees can be thought of not only as titles or menial jobs, but as a means to use your knowledge to help those around you. </p>
<p>Consider yourself more than a teacher, but rather an individual seeking to educate the minds that dictate our future. Consider yourself more than a business expert, but rather a person who provides the skills needed to create a productive enterprise for the next generation. Consider yourself more than a doctor, nurse, or healthcare professional, but rather someone who discloses what they know to keep the bodies and minds of humanity healthy. Consider yourself more than a social worker, lawyer or one who enforces the law, but rather an individual who gives their talents to maintain a peaceful and just society. </p>
<p>Your accomplishments, no matter what profession or career you decide to pursue or already pursue, can be built upon a foundation of generosity. Know that you can attain true success by sharing the wonderful gifts you possess and by always being a giver. </p>
<p>So, guests and Cabrini Class of 2011, I would like you to join me by not just <i>doing</i> something extraordinary, but by <i>giving</i> something extraordinary. </p>
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		<title>Chris Conneen, Pizza Gallery &amp; Grill</title>
		<link>http://www.thegogiverscrapbook.com/2010/11/chris-conneen-pizza-gallery-grill/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/11/chris-conneen-pizza-gallery-grill/#comments</comments>
		<pubDate>Sat, 20 Nov 2010 20:57:21 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Authenticity]]></category>
		<category><![CDATA[Law of Compensation]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Receptivity]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=334</guid>
		<description><![CDATA[Chris Conneen, founder and CEO of Brevard County, Florida’s <a href="http://www.pizzagalleryandgrill.com/" target="_blank">Pizza Gallery &#038; Grill</a>, was concerned when he realized that in his area unemployment had doubled in the past two years — from 6.5 percent in 2008 to more than 12.7 percent today. “We know it’s a luxury to eat out,” says Chris, “and we wanted to do something about that.”]]></description>
			<content:encoded><![CDATA[<p><i>Chris Conneen, founder and CEO of Brevard County, Florida’s <a href="http://www.pizzagalleryandgrill.com/" target="_blank">Pizza Gallery &#038; Grill</a>, was concerned when he realized that in his area unemployment had doubled in the past two years — from 6.5 percent in 2008 to more than 12.7 percent today. “We know it’s a luxury to eat out,” says Chris, “and we wanted to do something about that.”</i></p>
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<p>After reading <i>The Go-Giver</i>, our first call to action at Pizza Gallery &#038; Grill was something we call “Mondays Matter.” Every Monday, our pizza and pasta bar is half-price, and all our gourmet pizzas and calzones are half-price — and they’re staying that way every Monday until unemployment comes down.</p>
<p>We followed that with “Take-out Tuesdays”: every Tuesday, any pizza or calzone take-out order goes out at half price. Again, until unemployment in our area goes back down.</p>
<p>We value the true meaning of <i>restaurant</i>, which means “to restore,” and we wanted to do something to help restore our community. </p>
<p>And <i>wow</i>, has every one of the Five Laws come true!</p>
<p>Law of Value: We are definitely giving more in value (our incredible pizza &#038; pasta bar, gourmet pizza &#038; calzones) than we are taking in payment (half-price until unemployment goes back down under 10 percent).</p>
<p>Law of Compensation: We have more than doubled our guest count on Mondays (a 100 percent increase) and have added more staff to make sure we are still providing our excellent service.</p>
<p>Law of Influence: We are intentionally looking at our community’s best interests first, and genuinely doing so because of the unemployment factor.</p>
<p>Law of Authenticity: At PGG, we are in the people business. We knew it was important to meet our guests at the door, especially on this unemployment community service day, with genuine hospitality!</p>
<p>Law of Receptivity: Our community has been sooooo grateful. Our slowest day of the week is now our second or third busiest day and the rest of our week has increased as well.</p>
<p>It is a true blessing to serve others’ needs with an incredible “dining <i>experience</i>” — as it says in the book — at Pizza Gallery &#038; Grill!</p>
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		<title>Carlsbad Chamber of Commerce</title>
		<link>http://www.thegogiverscrapbook.com/2010/05/carlsbad-chamber-of-commerce/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/05/carlsbad-chamber-of-commerce/#comments</comments>
		<pubDate>Sun, 23 May 2010 16:21:02 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Organizations]]></category>
		<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[<i>In April 2010 we got a note from Colleen Gibbs, Director of Communication for Southern California’s Carlsbad Chamber of Commerce. Colleen told us that the Chamber’s CEO, Ted Owen, was about to write a column on their experience with </i>The Go-Giver</i>. Sure enough, the following week <a href=" http://www.sdbj.com/news/2010/apr/26/go-givers-often-see-their-sales-grow-quicker-go-ge/" target="_blank">a review appeared in </i>The San Diego Business Journal<i></a>.]]></description>
			<content:encoded><![CDATA[<p><i>In April 2010 we got a note from Colleen Gibbs, Director of Communication for Southern California’s Carlsbad Chamber of Commerce. Colleen told us that the Chamber’s CEO, Ted Owen, was about to write a column on their experience with </i>The Go-Giver<i>. Sure enough, the following week <a href=" http://www.sdbj.com/news/2010/apr/26/go-givers-often-see-their-sales-grow-quicker-go-ge/" target="_blank">a review appeared in </i>The San Diego Business Journal<i></a>. Here is an excerpt from that column:</i></p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/05/Ted-Owen.tif" alt="" title="Ted Owen" class="alignleft size-full wp-image-295" /><br /><i>Ted Owen, CEO, Carlsbad Chamber of Commerce</i></p>
<p>As the nation’s economy continues to recover, business owners want to know why some of their competitors grow at a faster pace. What makes the difference between their sales and the other guy’s? </p>
<p>When I am asked that question, I simply state that we have trained our “go-getters” how to become “go-givers” &#8230; </p>
<p>That is the simple answer to a sometimes complicated question. It really isn’t the education, geographic location, age or sex of the salesperson; it is simply the fact that giving is better than getting, or to rephrase an old adage, “Give and you shall receive.” </p>
<p><i>[Here Ted mentions </i>The Go-Giver<i>, lists the Five Laws of Stratospheric Success, and then continues:]</i></p>
<p>I will illustrate how we teach this to our members. The action or thought to move from getter to giver is best illustrated in the networking committees at the Carlsbad Chamber of Commerce. </p>
<p>The art of giving is taught by instilling in each committee member (the current members invite others to join the committees) that the purpose of the panel is to be one another’s sales force and assist in seeking out business opportunities for the other members of the group. </p>
<p>You are taught not to accept an invitation to join with the goal of gleaning business for yourself, but to be the marketing force for the other members. Each member is taught the five laws and then asked to put them into practice. At the beginning, the committee members spend as much time (if not more) finding business for their fellow committee members as they do for themselves. </p>
<p>As you spend more time in attending the meetings, the skills needed to sell for the others are honed. When the group issues an invitation to a new member, the group is actually hoping that the new member will be a reflection of their own personal characteristics—in other words, their clone. …</p>
<p><center>#  #  #</center></p>
<p><i>In one of her emails to us, Colleen Gibbs noted, “We are big fans of </i>The Go-Giver<i> over here at the Carlsbad Chamber.” In our response we said: “I think we just became big fans of the Carlsbad Chamber!” To which Colleen replied:</i></p>
<p>We’re awesome (officially). In a down economy when other chambers in California are losing members like water from a sieve, we have managed to be in growth mode every month. I think we all agree that this is because we are go-givers. I have never worked with a group of people who so consistently give and give and give. </p>
<p>Have a marvelous day. Get out there and give! — Colleen</p>
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		<title>Heather Battaglia</title>
		<link>http://www.thegogiverscrapbook.com/2010/04/heather-battaglia/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/04/heather-battaglia/#comments</comments>
		<pubDate>Wed, 07 Apr 2010 02:27:53 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Organizations]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=192</guid>
		<description><![CDATA[In the fall of 2008, Heather Battaglia was a director and vice president at CitiMortgage, in charge of a very successful and profitable division that she saw as recession-proof. Just before the end of the year, as the economy tanked, she was laid off.
Heather thought she would have no trouble finding a new job. She [...]]]></description>
			<content:encoded><![CDATA[<p><i>In the fall of 2008, Heather Battaglia was a director and vice president at CitiMortgage, in charge of a very successful and profitable division that she saw as recession-proof. Just before the end of the year, as the economy tanked, she was laid off.</p>
<p>Heather thought she would have no trouble finding a new job. She had strong academic credentials and an impressive résumé of corporate experience. But as she began going through her connections, cold calling and doing whatever else she could think of to find her new position, no job materialized. A month went by, then two, then three. Here is how Heather tells it:</i></p>
<p>I had never been unemployed before; recruiters were always finding <i>me</i>. Now nothing was working.</p>
<p>Eventually I got together with seven other laid-off executives who all belonged to a networking group and created an event for executives who were looking for work. </p>
<p>A couple of people in the group had your book, and they said, “Whatever we do for our event, we need to make sure we are helping others and giving first.” Here we were, all out of work — and our conversation revolved around how we could help <i>others</i> find jobs!”</p>
<p>The newly formed ExecNet of St. Louis adopted a mission statement and a vetting process for new members that included the question, “Are you committed to helping other executives first?” </p>
<p>By the spring of 2009, we had over 150 members in our group — and we were all focused on helping each other first. Many of our group had landed new jobs, others were in final stages of interviews, and others were just getting started. Our group was <i>only three months old</i> and already moving mountains!</p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/04/heather-slide1-tornedges.jpg" alt="" title="" width="320" height="245" class="aligncenter size-full wp-image-211" /><br />
<img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/04/heather-chatting-tornedges.jpg" alt="" title="" width="320" height="245" class="aligncenter size-full wp-image-212" /><br />
<img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/04/heather-full-tornedges.jpg" alt="" title="" width="320" height="245" class="aligncenter size-full wp-image-213" /></p>
<p><i>Heather and her colleagues were in dire straights — but instead of giving in to recessionary anxiety, they took control of their own state of mind. In focusing their efforts on providing value to others, they created their own booming economy — and it paid off handsomely.</p>
<p>We reprinted this entire exchange in </i>Go-Givers Sell More<i>. A few weeks after the book appeared in the spring of 2010, Heather gave us this update:</i></p>
<p>We are changing our name to ExecLink, and now have standing-room-only monthly meetings with 500 members, and a regular 130+ executives attend the meeting. Can you believe it has only been a year?! </p>
<p>And here’s the best news: all the original seven founders have landed new jobs and continue to participate in the events.</p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/04/heather-founders-tornedges.jpg" alt="" title="" width="320" height="245" class="aligncenter size-full wp-image-214" /></p>
<p style="clear:both">
Thanks, Heather, for the fantastic story for our book — and for the inspiring example!</p>
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		<title>A.C. Moore</title>
		<link>http://www.thegogiverscrapbook.com/2010/03/a-c-moore/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/03/a-c-moore/#comments</comments>
		<pubDate>Thu, 25 Mar 2010 15:29:36 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=163</guid>
		<description><![CDATA[One of the wonderful endorsements on the back of Go-Givers Sell More comes from Rick A. Lepley, President and CEO of the half-a-billion-dollar giant A.C. Moore Arts &#038; Crafts, who wrote:
“In today’s economic climate, influencing the culture of a retail company is a daily challenge. In our company, The Go-Giver has helped us move the [...]]]></description>
			<content:encoded><![CDATA[<p><i>One of the wonderful endorsements on the back of </i>Go-Givers Sell More<i> comes from Rick A. Lepley, President and CEO of the half-a-billion-dollar giant <a href=" http://www.acmoore.com/" target="_blank">A.C. Moore Arts &#038; Crafts</a>, who wrote:</i></p>
<blockquote><p>“In today’s economic climate, influencing the culture of a retail company is a daily challenge. In our company, <i>The Go-Giver</i> has helped us move the whole organization toward providing more value and better service. We had all our store General Managers read it—and <i>Go-Givers Sell More</i> will be the next book we give them!”</p></blockquote>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/03/rick-lepley.jpg" alt="" title="" width="190" height="240" class="alignleft size-full wp-image-186" /></p>
<p><i>Rick is a true go-giver — and a man of his word:</p>
<p>We just heard from Jennifer Roelke, Director of Human Resources at A.C. Moore, that Rick is retiring at the end of next week to the quiet joys of farm life with his family — and that before he does, he has asked Jennifer to make sure to buy copies of the book for all their managers. </p>
<p>How many is that? we wondered. She told us:</i></p>
<blockquote><p>“We have approximately 140 General Managers, 12 Regional/District leaders, 10 corporate-office field support positions, and another 100 or so Assistant General Managers. All told, we ordered 200 books — and will more than likely be ordering more as the year goes on.”</p></blockquote>
<p><i>We wrote back to thank her and Rick, and here’s what Jennifer replied:</i></p>
<blockquote><p>“Your book is a part of our culture. Just to share another tidbit, it is actually woven throughout our brand new General Manager-in-Training Program as a sales resource.”</p></blockquote>
<p><i>And to demonstrate her point, she sent us an excerpt from the company’s winter newsletter:</i></p>
<p>#  #  #</p>
<p>Are you a “Go-Giver”? If not, take note of what some of your peers are doing in their stores to show their associates that “the secret to success is giving.”</p>
<p>In Fredericksburg, Virginia (Store #102), children who pass through the checkout receive a free coloring page. The children are encouraged to return the colored page to the store for a trip to the Treasure Box, which holds small toys for the children to take home. General Manager Bob Horn shared the below story with us. </p>
<p>“We had our second birthday party and when I came in [to work] I found a small stack of our free coloring pages (nicely colored) on my workspace. I asked my Activities Specialist what they were for and she told me that the girls at the birthday party had enjoyed their craft, but were much more excited to get a coloring page and free trip to the Treasure Box. It made an unexpected and apparently much enjoyed addition to their party.”</p>
<p>Bob says, “This program practices the Law of Value by giving more to the customer than we receive in payment. On a personal level, it allows me to practice both the Law of Value (giving something extra to the company) and the Law of Authenticity (by giving my ideas).”</p>
<p>About a 100 miles away, in Frederick, Maryland (Store #41), another management team was also inspired by <i>The Go-Giver</i>. The team gave each associate a “Fourth-Quarter Survival Kit,” which included some of the following:</p>
<p>1 Yellow Highlighter — to highlight your accomplishments.<br />
1 Black Sharpie — to remind you to be sharp and aware of your surroundings.<br />
1 Rubber Band — to keep things together.<br />
1 Smiley Face Sticker — to remember to keep smiling.<br />
1 pack SweetTarts — to remember to be sweet to our customers.<br />
1 $100,000 candy bar — what <i>you</i> are worth to your <i>team</i><br />
1 energy bar — to pick you up.</p>
<p>With the holidays just around the corner, the associates were delighted that their managers thought about them and put their interests first by practicing the Law of Influence. The Survival Kit showed the team how valued they are by their managers, and at the same time, it reminded them to provide Quality Customer Care. </p>
<p>#  #  #</p>
<p><i>Thank you, Rick — and have a fabulous time on that Ohio farm!</i></p>
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		<title>Joe and Renee Vizi</title>
		<link>http://www.thegogiverscrapbook.com/2010/01/joe-and-renee-vizi/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/01/joe-and-renee-vizi/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 06:30:49 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Receptivity]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=17</guid>
		<description><![CDATA[From Joe Vizi, who runs Eco-Scrub, a Concord, Georgia–based family-owned carpet-cleaning business with his wife Renee.

About six months ago, we went to clean carpets for an elderly couple. They lived in a small two-bedroom assisted-living place about forty-five minutes away from our home. It was easy to see that they really needed help: the Mrs. [...]]]></description>
			<content:encoded><![CDATA[<p><em>From Joe Vizi, who runs Eco-Scrub, a Concord, Georgia–based family-owned carpet-cleaning business with his wife Renee.</em></p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/01/joe-renee-vizi.jpg" alt="" title="" width="190" height="240" class="alignright size-full wp-image-189" /></p>
<p>About six months ago, we went to clean carpets for an elderly couple. They lived in a small two-bedroom assisted-living place about forty-five minutes away from our home. It was easy to see that they really needed help: the Mrs. could not stand any straighter than at a ninety-degree bend at her waist, and the Mr. is legally blind.</p>
<p>Renee and I were there for a good three hours. It took us more time to organize their home than it did to do the actual carpet cleaning. We noticed some stacks of framed family pictures, but none were hanging on the walls.</p>
<p>Two weeks later, we paid the couple another visit.</p>
<p>They were surprised to see us. We told them we’d come to help them hang their pictures. The elderly lady burst into tears. She said she couldn’t believe someone would go out of their way like this for them.</p>
<p>“We can’t pay you,” she said, although we hastened to assure her that we were not expecting to be paid, “but what we can do is pray for you, and that we will.”</p>
<p>Now, I’m not a deeply religious man, but I do believe that what goes around, comes around.</p>
<p>About two weeks later we attended an annual dinner for our local chamber of commerce—and to our surprise, we were awarded the county’s Small Business of the Year! Based on what our clients tell us, winning that award has been responsible for about 35 percent of our new business in the past six months, putting its value in the thousands of dollars.</p>
<p>God, karma, whatever you believe is your choice—but it’s clear to me that helping others is really for <em>your</em> benefit, and not only theirs. And it is great to sleep in peace every night.
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		<title>Arlin Sorensen</title>
		<link>http://www.thegogiverscrapbook.com/2010/01/arlin-sorensen/</link>
		<comments>http://www.thegogiverscrapbook.com/2010/01/arlin-sorensen/#comments</comments>
		<pubDate>Sat, 23 Jan 2010 06:32:25 +0000</pubDate>
		<dc:creator>John David Mann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Law of Influence]]></category>
		<category><![CDATA[Law of Value]]></category>
		<category><![CDATA[Organizations]]></category>

		<guid isPermaLink="false">http://www.thegogiverscrapbook.com/?p=19</guid>
		<description><![CDATA[From Arlin Sorenson, CEO of Heartland Technology Solution, who held a Go-Giver-themed business retreat in the summer of ’08 on his farm in Harlan, Iowa. Arlin also operates a business peer-group organization called the Heartland Tech Groups (HTG), where owners of different companies in the same industry get together once a quarter for two days [...]]]></description>
			<content:encoded><![CDATA[<p><i>From Arlin Sorenson, CEO of Heartland Technology Solution, who held a <a href="http://www.thegogiver.com/blog/2008/08/23/a-go-giver-retreat/" target="_blank">Go-Giver-themed business retreat</a> in the summer of ’08 on his farm in Harlan, Iowa. Arlin also operates a business peer-group organization called the <a href="http://www.htgmembers.com" target="_blank">Heartland Tech Groups (HTG)</a>, where owners of different companies in the same industry get together once a quarter for two days of face-to-face meetings to share their experiences and best practices. They’ve been doing this for seven years and have eighteen groups going.</p>
<p>Here are a few pictures from Arlin’s 2008 Go-Giver Business Retreat, followed by his report on what happened next:</i></p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/01/Arlin31.jpg" alt="" title="" width="320" height="220" class="aligncenter size-full wp-image-236" /></p>
<p><a href="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/01/Arlin5.jpg"><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/01/Arlin5.jpg" alt="" title="" width="320" height="220" class="aligncenter size-full wp-image-237" /></a></p>
<p><img src="http://www.thegogiverscrapbook.com/wp-content/uploads/2010/01/Arlin6.jpg" alt="" title="" width="320" height="220" class="aligncenter size-full wp-image-238" /></p>
<p>I wanted to share a great example of how your book and the culture it expresses is taking root in our peer groups.</p>
<p>This weekend, two of our members headed to another state to help a fellow member who had called out for help. The economy and some other circumstances were overwhelming to the point where this member’s company was considering massive layoffs or even closure. </p>
<p>These two volunteered to give up their own precious time (they both lead and manage their own companies) to fly to this member’s office and perform a SWOT (assessment of strengths, weaknesses, opportunities and threats), from which they could provide guidance on immediate action steps that could be taken to deal with the issues at hand. This included part of their weekend, a level of commitment that makes this even more amazing. </p>
<p>I just received their findings and feedback report this morning after returning from church — and they are exploding with great ideas and suggestions that will make a significant impact on the company they went to help. Because of the go-giving actions taken by these two men, things for that owner have gone from “futile and overwhelming” to “manageable and possible.”</p>
<p>I now require all members of HTG to read <i>The Go-Giver</i> and do a book report on it, which is shared within their group meetings. When they join our program, the first thing I give them is a copy of the book (now over 125 copies handed out) and talk about the culture of go-giving that makes HTG what it is today. </p>
<p><i>[Nine months later, Arlin wrote us this follow-up:]</i></p>
<p>During the fourth quarter, the struggling member was able to regain control of the business, paid off most of their debt and had enough cash in hand to pay the rest. First quarter ’09 was a banner season for sales and profits.</p>
<p>But here is the really interesting thing: the two people who flew out to help the other member’s business say they have discovered that they have been forever changed by the investment of time, effort and dollars they made. Not only did they feel personally enriched by the experience, but they also learned much in terms of business acumen, critical thinking skills and leadership—ideas and processes they were then able to bring back and incorporate into growing their own companies.</p>
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