Donna Boyd won a copy of The Go-Giver in a drawing at her local Chamber of Commerce in Santa Fe, Texas, where she manages a self-storage facility. Here’s what Donna says about the book and her own go-giver approach to her business:
Renting a storage unit is not always a happy event. Sometimes our customers are going through a divorce, or the death of a spouse. We had people who had lost almost everything in our last big storm, Hurricane Ike. They may enter our store with a long face and frown — but they leave smiling, with feelings of encouragment, knowing that they just met someone who really cared about their needs and made their moving experience a bit brighter and easier.
With each customer I get, I create a relationship, not a transaction. Their needs are very important to me. I find something nice to say about whoever walks into my front door. I give them more value than they expected.
I love the books. The Go-Giver is a must-read for anyone in sales.
I feel so blessed that I have this wonderful information to help make me a better salesperson. I will share this book with my friends for sure.
I am a go-giver and proud of it!