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Donna Boyd

May 23, 2012 · Filed under: Business, Law of Value, Sales, Uncategorized

Donna Boyd won a copy of The Go-Giver in a drawing at her local Chamber of Commerce in Santa Fe, Texas, where she manages a self-storage facility. Here’s what Donna says about the book and her own go-giver approach to her business:

Renting a storage unit is not always a happy event. Sometimes our customers are going through a divorce, or the death of a spouse. We had people who had lost almost everything in our last big storm, Hurricane Ike. They may enter our store with a long face and frown — but they leave smiling, with feelings of encouragment, knowing that they just met someone who really cared about their needs and made their moving experience a bit brighter and easier.

With each customer I get, I create a relationship, not a transaction. Their needs are very important to me. I find something nice to say about whoever walks into my front door. I give them more value than they expected.

I love the books. The Go-Giver is a must-read for anyone in sales.

I feel so blessed that I have this wonderful information to help make me a better salesperson. I will share this book with my friends for sure.

I am a go-giver and proud of it!

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One Response to “Donna Boyd”

  1. Francoise says:

    What a wonderful message and congratulations on winning the Go-Givers book. It is an awesome book. The people that come to your storage place are very lucky to have you as I have been to some where the people who work there were sourpusses. Keep up the good work.

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